Last Updated: September 8, 2026
Velvet Crown (“Velvet Crown,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you may have when you visit or make a purchase through thevelvetcrown.com (the “Website”).
By using our Website, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Velvet Crown is an online clothing and lifestyle brand operated through the Website:
For privacy-related questions or requests, contact us at:
2. Information We Collect
Depending on how you use our Website, we may collect the following information.
Information You Provide
When you place an order, contact us, create an account, or otherwise interact with our Website, you may provide:
- Full name
- Billing and shipping address
- Email address
- Telephone number
- Order information
- Account information
- Information you provide when contacting customer support
- Other information you voluntarily provide to us
Payment Information
Payments may be processed by third-party payment providers.
We generally do not directly store complete payment card numbers on our own systems. Payment information may be collected and processed by the payment provider used during checkout according to that provider’s own privacy policy and security practices.
Automatically Collected Information
When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring pages
- Approximate location information
- Date and time of visits
- Website usage information
3. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to operate the Website, remember preferences, understand how visitors use the Website, and improve our services.
Cookies may be used for purposes such as:
- Keeping items in your shopping cart
- Maintaining login sessions
- Remembering preferences
- Website analytics
- Security
- Improving Website functionality
- Marketing, where applicable
You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect Website functionality.
4. How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Ship products
- Provide customer service
- Communicate with you about orders
- Respond to questions and requests
- Maintain and improve our Website
- Prevent fraud, abuse, and unauthorized activity
- Maintain the security of our services
- Understand Website usage
- Send marketing communications where permitted and where you have chosen to receive them
- Comply with legal obligations
- Protect our rights and property
5. Sharing Your Information
We may share information with trusted third parties when necessary to operate our business.
These parties may include:
- Payment processors
- Website hosting and technology providers
- Order fulfillment providers
- Shipping and delivery providers
- Customer support providers
- Analytics providers
- Email and marketing providers
- Professional advisers
- Government authorities or law enforcement when legally required
We do not sell your personal information as a standalone product.
6. Order Fulfillment
When you purchase a product from Velvet Crown, information necessary to fulfill your order may be shared with our fulfillment and shipping partners.
This may include your:
- Name
- Shipping address
- Contact information
- Order details
This information is used to manufacture, process, ship, and deliver your order.
7. Third-Party Services
Our Website may use third-party services to provide payment processing, hosting, fulfillment, shipping, analytics, security, communications, or other business functions.
These third parties may process information according to their own privacy policies.
We encourage you to review the privacy policies of third-party services that you interact with.
8. International Data Transfers
Some of our service providers may process information in countries other than the country in which you live.
Where applicable, we take reasonable steps to ensure that personal information is handled with appropriate safeguards.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Complete transactions
- Maintain business and financial records
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
When information is no longer reasonably necessary, we may delete or anonymize it, subject to legal and operational requirements.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
11. Your Privacy Choices
Depending on where you live and applicable law, you may have rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how your personal information is used
- Opt out of certain marketing communications
- Withdraw consent where processing is based on consent
- Exercise other rights provided by applicable law
To make a privacy request, contact:
We may need to verify your identity before completing certain requests.
12. Marketing Communications
If you subscribe to marketing communications from Velvet Crown, we may send you emails regarding products, promotions, launches, or other brand updates.
You can unsubscribe from promotional emails by using the unsubscribe link included in the email or by contacting us.
Transactional messages, such as order confirmations and shipping updates, may still be sent when necessary to complete your order.
13. Children’s Privacy
Our Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us at:
14. Third-Party Websites
Our Website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of those websites before providing them with personal information.
15. California Privacy Rights
If you are a California resident, applicable California privacy laws may provide you with additional rights regarding your personal information.
Depending on the circumstances, these rights may include rights to access, correct, delete, or obtain information about the categories of personal information collected about you.
You may contact us at velvetcrowninc@gmail.com to make a privacy request.
We will process requests in accordance with applicable law.
16. Do Not Track
Our Website may not respond to all browser-based “Do Not Track” signals.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
Your continued use of the Website after changes are posted means that you acknowledge the updated Privacy Policy.
18. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact us:
Velvet Crown
Email: velvetcrowninc@gmail.com
Website: thevelvetcrown.com